Feedback Process

Feedback Procedure for Clients and Community Partners

We welcome all comments, suggestions and concerns regarding any aspect of our services, facilities, and employees at Crossroads Children’s Mental Health Centre.  All feedback is important to us and will be addressed by a member of our team in a timely manner. Please reach out to us using the method below that is most convenient to you.

Feedback Form

To speak with someone please call Sandie Cybulski at 613-723-1623×259.  Written feedback may be emailed to Sandie at, or mailed to 1755 Courtwood Crescent, Ottawa, ON  K2C 3J2.

If you would like to direct your comments directly to the Executive Director, Michael Hone, please call 613-723-1623×228.

Child & Family Clinic Hours


Let us know if you would prefer an in-person,  phone, or virtual session when booking your appointment.

WEDNESDAY 9am – noon  and

THURSDAY  Noon-8pm 


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