Book an appointment with us at a time that works best for you.
Book in the Intake calendar if you would like to explore an Intake to access our services.
Book in the Single Sessions calendar to receive a single counselling session.
A single counselling session is a space to receive support around mental health issues that are impacting your child. The counsellor, after receiving an overview of your challenges, will recommend some strategies for you to implement.
Should you require more help than can be provided through a single session, the counsellor may recommend an intake to explore our services.
Crossroads is a non-profit, ministry funded agency. Our services are free.
HOW TO GET HELP IN A CRISIS SITUATION
Youth Services Bureau 24-7 Crisis Line or Chat: Call 613-260-2360 or 1-877-377-7775 (toll free for Eastern Ontario) or text chat.ysb.ca
Distress Centre 24-7 Crisis Line: Call 613-238-3311 or 1-866-996-0991 (toll free for Eastern Ontario).
TAO-Tel-Aide 24/7, service confidentiel : Composez jour et nuit le 613-741-6433 ou le 1-800-567-9699
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If your child is over the age of 12, contact the Youth Services Bureau at 613-729-1000 or info@ysb.ca
All services are free of charge.
Pour des services en santé mentale en français pour les personnes et familles francophones, prenez rendez-vous à Counselling on Connecte, counsellingconnect.org, ou contactez Le Cap au 613-789-2240; centrelecap.ca
For Indigenous services, book a session with an Indigenous counsellor on Counselling Connect, counsellingconnect.org, or call Wabano at 613-748-5999; wabano.com
OTHER WAYS TO ACCESS MENTAL HEALTH SERVICES FOR YOUR CHILD
1Call1Click
1Call1Click.ca helps you find the right mental health and addiction service and will assist you with making the appointment. This is a bilingual service that also coordinates care for children & youth with complex mental health and addictions needs who require services from numerous providers. 1Call1Click 613-260-2360 or toll free at 1-877-377-7775
Parent Support and Confidential Helpline
Parents Lifeline of Eastern Ontario (PLEO) is staffed by parents who understand what you are going through because they have supported their own child through the mental health or addiction system. PLEO can lend a listening ear, provide resources, and help you navigate the system to better understand what service options might be available to you in the community. pleo.on.ca PLEO’s confidential helpline: In Ottawa call: 613-321-3211 or toll free at 1-855-775-7005
One Stop Talk
Children and youth up to 18 years of age can instantly connect with a therapist. One Stop Talk provides culturally safe and appropriate support to the entire province of Ontario. Their certified therapists’ experiences and backgrounds are as diverse as the communities they support. Visit https://onestoptalk.ca