Crossroads Children’s Mental Health Centre walk-in clinic provides free, quick access to services for families seeking help for their infant, toddler or child’s severe social, emotional and behavioural challenges. No referral is required.
Walk-in clinic participants may access a counselling session where our experienced, professional staff help identify issues and equip families with tools and strategies to address their concerns.
Do you have concerns about:
Your child’s behaviour?
Your child’s emotional state?
How your child is managing through this COVID-19 situation?
A family conflict?
Other parenting issues?
The focus of each walk-in session is determined by your family’s unique needs. Our goal is to help generate solutions to address your concerns and leave you feeling reassured.
Who can participate:
Crossroads’ services are available to children under the age of 12 and their families. You can join as a family, as a parent or you can support your child to participate on their own.
- To participate in the walk-in clinic you must reside in Ottawa
- We are required by law to inquire about custody arrangements. In the event of joint custody, both legal guardians must agree to the caregiver and/or the child being seen at the clinic as the file is opened in the child’s name. Please contact us if you have any questions: 613-723-1623 ext 232.
How the walk-in clinic works:
Due to the pandemic, our walk-in clinic services have been adjusted to pre-booked appointments. You may attend the clinic in-person or virtually. To book an appointment please give us a call at 613-723-1623 ext 232, email firstname.lastname@example.org, or book a session anytime at counsellingconnect.org.
When your virtual session is booked, you will receive an invitation to participate through MS Teams.
Here are some basic Microsoft Teams instructions:
Don’t want to come in person and don’t have a device or access to the Internet? We will provide you with a call-in number to connect with a member of our team for your Walk-In Session.
Don’t wait — the Crossroads team is here for you, get help from a mental health professional now.
All of our services are free of charge.
Documents that will be reviewed with you: