Quality Improvement

A commitment to excellence and continuous improvement.

Crossroads Children’s Mental Health Centre is Ottawa’s community leader in developing and delivering English-language mental health services for children under the age of 12, including infant and early mental health. Crossroads has implemented Lean methodology, a continuous improvement framework, to maximize operations, eliminate waste, and improve the client experience. Working closely with families, staff, and partners, we make big and small changes to help move our strategy forward and provide value to the taxpayer.

Child & Family Clinic Hours


Let us know if you would prefer an in-person,  phone, or virtual session when booking your appointment.

WEDNESDAY 9am – noon  and

THURSDAY  Noon-8pm 


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