Child & Family Clinic Accessible, free and timely children’s mental health services


Our Child & Family Clinic provides free, quick access to a counselling session for families seeking help for their infant, toddler or child’s severe social, emotional and behavioural challenges. No referral is required.

Our experienced, professional staff will help identify issues and equip families with tools and strategies to address their concerns.

Do you have concerns about:    

Your child’s behaviour?
Your child’s emotional state?
How the pandemic has affected your child?
A family conflict?
Other parenting issues?

The focus of each session is determined by your family’s unique needs. Our goal is to help generate solutions to address your concerns and leave you feeling reassured.

Who can participate:

All Crossroads services are available to children under the age of 12 and their families. You can join your clinic counselling session as a family, as a parent, or you can support your child to participate on their own.

An appointment is required.  To book an appointment please give us a call at 613-723-1623 ext 232, email, or book a session anytime with us at

Please note:

  • To participate in the clinic you must reside in the Ottawa area:   Area Served
  • We are required by law to inquire about custody arrangements. In the event of joint custody, both legal guardians must agree to the caregiver and/or the child being seen at the clinic.  Please contact us if you have any questions:  613-723-1623 ext 232.

Don’t wait — the Crossroads team is here for you. Get help from a mental health professional now!

This document will be reviewed with you:

Privacy Policy booklet for Parents 2023



Child & Family Clinic Hours


Let us know if you would prefer an in-person,  phone, or virtual session when booking your appointment.

WEDNESDAY 9am – noon  and

THURSDAY  Noon-8pm 


Back to top